Arnon Mishkin wrote an interesting piece about the fallacy of the link economy. Jeff Jarvis already responded in detail, but he’s a bit too congenial. I’m a numbers person, so I’m more blunt. Here’s one of the few pertinent facts cited in Arnon’s article:
The vast majority of the value gets captured by aggregators linking and scraping rather than by the news organizations that get linked and scraped. We did a study of traffic on several sites that aggregate purely a menu of news stories. In all cases, there was at least twice as much traffic on the home page as there were clicks going to the stories that were on it.
There are a few errors in there. First is the notion of value, and that phrase, “vast majority”. Value online means selling ads, and there are premium ads, and there are remnant ads. Aggregators mostly get low-value remnant ads, but publishers get premium ads in some cases. A page view for a publisher is on average more valuable than a page view for an aggregator. How much? The number Jarvis and his group at CUNY came up with was $5-7 RPM for a small publisher. For a major aggregator like Digg, its around $2 RPM based on numbers from Silicon Alley Insider, at 400 million pageviews per month. That’s on the high end for aggregators, most are getting less. So lets say publishers have three times the revenue per view than aggregators, which I think is conservative.
Next, there is his claim that he saw “twice as much traffic on the home page as there were clicks going to the stories”. This is misleading. He’s comparing pageviews with visitors, and those aren’t equal. A visitor generates at least one and often more pageviews. Lets say each visit leads to 3 page views, that’s about average for news publishers, although you might argue that traffic from aggregators is less likely to stick around. Also, news outlets generate their own traffic, it doesn’t all come through aggregators. For the NYTimes about half comes from other referers, only some of which are aggregators. So there’s another factor of two. Cranking through the numbers, that’s 3*(1/2)*3*2 = 9 times more revenue for publishers than for the aggregator. So is that a “vast majority” of the value? To me a majority is more than 50%, lets peg a “vast” majority at somewhere in excess of 75%. Even allowing for some errors, and I’d have to be off by a lot, aggregators aren’t getting anywhere near 75% of the revenue from online news.
There’s another fallacy buried in there: that this is a zero-sum game between aggregators and publishers, and demand is constant. You might conclude from the above numbers that aggregators are taking one-tenth of the revenue away from news publishers. But demand for news is elastic. Its conceivable that aggregators are driving more traffic to publishers than they would get without them. Not likely in my opinion, but the point is that if they’re taking one-tenth of the revenue, they’re probably creating some new revenue as well by increasing demand for news.
So I don’t buy Arnon’s argument. But lets not stop there. Look at the balance sheet of aggregators. They’re not getting rich, although perhaps a few fools went into this industry thinking it would be lucrative. I certainly didn’t have any illusions. Some companies have had lucrative buyouts, but then some handsome fees were also paid to purchase newspapers a few years ago. Every industry has their bubble. You can point to Google, but Google makes their money elsewhere, not aggregating news. They’re barely running any ads. Digg as I mentioned earlier isn’t doing well, although probably because their costs are out of control.
All that being said, I still agree in principle with his final three points. However reclaiming value from aggregators isn’t going to help publishers much. They need subscribers and a pay wall. Not an iron curtain, but a permeable pay wall along the lines of the Wall Street Journal. There’s no save-my-business-model pot of gold out there in the hands of aggregators to help you pay for all that good journalism.
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August 15, 2009 at 9:27 am
[...] AND: Ken Ellis, chief scientist of Daylife, says I am too congenial here. Ken analyzes the numbers further: Value online means selling ads, and [...]
August 15, 2009 at 2:25 pm
I don’t mean to be too congenial either, but I have to say that I disagree with your data, your assumptions and your arithmetic, but, other than that, I assume you’re a great guy.
First, data. You say that publishers get much more higher CPMs than aggregators. So Company X has an eyeball and gets a lot less than Company Y which will get that eyeball right after the click. Even if the data were correct, and I suggest that there are divergent incentives between the different constituencies — how long, with the emergence of behavioral targeting, etc, do you think that lasts? How long before the advertiser on the small publisher site gets wise enough to buy avails on the lower cost aggregator who gets the same eyeball.
Second, assumptions. You assume that every person who clicks on a link and gets to the content creator site becomes a regular user of the site and thus has the same number of average pvs as every other user — including those user who check their favorite content creator every day. I disagree with that assumption. Frankly, I think the opposite is true. That casual user is getting trained that they can get access to the content they want by grazing and becoming a regular user of the aggregation site. IF these links actually had a track record over the past several years of converting people into regular users of the content creators’ sites then I would agree with you. Unfortunately the track record suggests other wise — and that’s data, not assumptions.
Finally, Arithmetic: you’ve included in your equation the value content creators get from their regular users. That is not the proper arithmetic test of my article. The proper way is to compare the value achieved by the aggregator from person X vs. the value achieved by the content creator that person X jumps to. My analysis shows they spend much more time on the aggregator site than on the content creators site (though not as high as the 10:1 ratio that Jeff Jarvis observes)
And Time on Site is value, when both linker and linkee are in the same business — of selling eyeballs to advertisers (with point mentioned above)
Sorry to be so long winded, but thanks for reading and engaging
August 16, 2009 at 12:23 am
Thanks for commenting. Regarding disparity in RPM between aggregators and publishers, thats my observation. Publishers can match content to advertisers in a way aggregators with small crews cannot. The RPM may converge at some point in the future, but your argument is present tense, the value that gets captured by aggregators, not the value that could get captured in some hypothetical future situation where RPM is flat across aggregators and publishers and only based on time-on-site or pageviews.
Next, I’m not assuming that every person who clicks on a link becomes a regular user. They come, read an article, sometimes read several, and then leave. For Google search traffic, you’ll probably get on average 3 PVs, regular users will average higher than that.
As for your point about person X vs. person X, that’s not consistent with your PaidContent article, and I stand by what I wrote. Your basic claim is about the total value, and there’s nothing to indicate you are merely discussing the value from web sessions with an aggregator. Maybe you should change your argument so that its clear you’re only talking about a small slice of the “link economy”: web sessions with aggregators. For total value, you have to consider either regular users independently, or the long-term benefits of exposure by aggregators, such as converting a user sent by an aggregator into a regular user or subscriber. That’s a very low probability event with a high payoff, and hasn’t been discussed yet.
My last point about the balance sheet of aggregators tries to circumvent all of this wrangling. We can go back and forth about how to calculate who gets value, but the actual answer is in the balance sheets of publishers and aggregators.
August 16, 2009 at 6:59 am
” Publishers can match content to advertisers in a way aggregators with small crews cannot.”
And this, I think, gets to the root of the problem – because publishers haven’t been doing this. Instead, they’ve been chasing traffic first and really not caring who the audience is that they’re getting.
But this is, I think, part of the point against the common notion of the link economy as put forward by Jeff Jarvis and others. In their view, all links are valuable and equal. But that’s not true: some links are more valuable than others. A link which delivers someone who’s interested in the sum total of what you publish, who will contribute to your community and stick around, is much more valuable than someone who will come in, maybe read the first para, and bounce out again – never to return until the next time something you do appears in his aggregator.
In print publishing, as you probably know, the key to profits is differentiating your audience and making sure that they are three things: cohesive, responsive to ads, and high-spending. If you can get the hat-trick of all three, you’ll have a nice profitable business.
The question that’s relevant to the link economy thesis, then, is this: Does having links from a particular source, no matter what it is, help you towards getting a cohesive, high-spending, and responsive audience? If not, it’s effectively “dead” traffic: good for some things, but capable of pushing down your CPM and diluting the value of your site to advertisers.
Now I happen to think that there’s no single way to answer that question. For some publications, this will mean that search traffic is the most valuable kind. For others (like, say, the WSJ) it will be low value, and should be treated as such. For some, it will actually be value-destroying.
But the point is that without knowing what audience and advertisers you’re chasing, there’s no blanket answer either way. It’s not enough to say “all links are good”, and neither is it enough to say “lock up your daughters behind a paywall”. Statements like that belong in the realms of academic debate, not in business.
August 16, 2009 at 11:25 am
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August 16, 2009 at 3:29 pm
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August 21, 2009 at 12:36 pm
[...] AND: Ken Ellis, chief scientist of Daylife, says I am too congenial here. Ken analyzes the numbers further: Value online means selling ads, and [...]